Sales & Marketing Manager, Sales Manager Full-time Job3 years ago - Sale - Phnom Penh - 785 views
- Responsible for the smooth running operation of Sales & Marketing Department,
- Maximize the total revenue / income from time to time by promoting and up selling products
- Build up good relationship with all customers
- Build up very strong network account and business market opportunity
- Handle guest complaints, guest enquiry and to follow up with them. Make sure that corrective action is carried out immediately.
- Attend Management Meetings and all scheduled meetings.
- Submit weekly sales call report to director of sales & Marketing
- Update all sales call report on daily basis and this includes updating of highlight and feedback from client.
- Be able to follow commands from director of Sales & Marketing fully
- Give staff instruction and guidance on a regular basis.
- Ensure all guests receive the best and fastest service with up-to-date information.
- Reports any potential markets or business opportunity to Director of Sales & Marketing
- Reports action plan to Director of Sales & Marketing (Weekly Report)
PLANING AND ORGANIZATION
- All Sales Calls must be pre-planned and scheduled. A weekly itinerary must therefore be submitted every Monday to the Director of Sales Manager
- Sales Call is conducted by sales manager, sales & marketing manager
SALES CALLS MAY BE CONDUCTED FOR ANY OR ALL OF THE FOLLOWING REASONS:
- To prospect a new client
- To present the product to a new client
- To present product updates to an existing client
- To re-qualify an existing client
- To actively solicit business or additional business
- To do follow up and to gain client commitment
- To gather data for an expected event
- Ensure close co-ordination with all other departments of the company.
- Maintain a close relationship with all Sections and Department Head to ensure smooth operation.
- Familiar with all emergency procedure regarding fire, accident, medical emergency, etc.
- Improve on guest service standards build up more relationship
- Ensure staffs attend to residents’ request immediately.
- Ensure all staff carries out the company’s rule and regulations, policies and procedures.
- Always refer to the Sales & Marketing Director or General Manager when in doubt.
- Communicates effectively with guests, clients, government officials and other important individuals to ensure satisfaction in service and product.
THE PERSONAL BUSINESS PLAN AND ACTION PLAN
- The Personal Business Plan will be initiated and accomplished by each Sales Manager and Sales Executive as below :
- Market Analysis
- New Client Opportunities
- Personal Targets for Account Acquisition
- Action Plan
Tonlebassac Restaurant 2 is famous for its varies kind of catering service, such as Buffet, Set Menu, alart carte and outside catering